I just exchanged tweets with them this afternoon saying it would be interesting to see how this change affects their revenues (maybe if/when they IPO).
Wow. I hadn't seen that at all. That's simply reflective of the enterprise-focused path they've been on for the last few years. Micro-ISVs and SMBs don't pay real money for community software only the big guys do.
This also explains why we're seeing services like KISSmetrics, Dropbox for Teams, etc. moving to annual, pre-paid pricing rather than monthly with free versions
Yes exactly - churn rates too high, free versions not converting to paid, et al. And for companies like KISSmetrics and Dropbox, those free customers come with an infrastructure cost that goes up fairly linearly with the number of customers you add. Tough going if you can't convert from free to paid. And then you add high monthly churn rates and, ugh, you're in a world of hurt.
I just exchanged tweets with them this afternoon saying it would be interesting to see how this change affects their revenues (maybe if/when they IPO).