Sales requires a lot of talent and should pay commission. Certainly. But "Specialists" at the Apple store need only to be cordial, competent and informed. While not sales, that does deserve a premium above the wage offered at a fast-food counter, which at $11/hr they are getting.
I do, however, think the jobs should be in the $15-20/hr range not the $10-12/hr. That is the difference between a paycheck and a living wage in a lot of places. And Apple certainly can afford it. I'd look to Whole Foods for an example.
Sales requires a lot of talent and should pay commission. Certainly. But "Specialists" at the Apple store need only to be cordial, competent and informed. While not sales, that does deserve a premium above the wage offered at a fast-food counter, which at $11/hr they are getting.
I do, however, think the jobs should be in the $15-20/hr range not the $10-12/hr. That is the difference between a paycheck and a living wage in a lot of places. And Apple certainly can afford it. I'd look to Whole Foods for an example.