Congratulations. I always love seeing folks go about doing something, particularly something which solves an actual problem for people.
There's always another thing to do, but I think you'll find that even in a non-technical niche you get non-trivial ROI out of grabbing one of the looks-a-wee-bit-more-professional $15 templates on e.g. ThemeForest or what have you. One of your core challenges at the beginning is convincing folks who need to be published that you are trustworthy enough to give a credit card to even though you're on the big, scary Internet which is full of viruses and scam artists and other things preying on poor defenseless folks such as themselves. Design can help you do this.
Yes, fixing up the front page some is certainly high on the list of things to do. I actually really liked the article about the HighriseHq.com restyling, but fear that a really fancy design like that is indeed a bit out of my reach, so maybe a theme like one of those is a better bet.
In terms of payments, one of the very convenient things about LiberWriter is that since people want to publish on Amazon, I use Amazon Payments without having to worry much about which system(s) to use.
They have to get that far to see that, though, and yeah, better design would help that. It's encouraging that it's making money even without that, though.
I'm curious how you think BCC ranks on that "professional-looking" scale. You've obviously A/B tested the hell out of it, have you written a blog post on the green/purple color scheme or the overall design of the site?
I've read your blog post with great interest before clicking through to your website. Let me tell you, after reading what you wrote, I expected pricing ranges starting from at least $200 (ok, that could be just me, but still - $50 is waaay to cheap). Your customers are people who spent weeks and probably months writing their Thing, and Kindle is probably the hottest publishing platform at the moment - and they are the people with serious problem of converting Word to Kindle. Us geeks, we often forget how it feels not to know what we know, how it feels not to be a geek. In my line of business, I deal with many non-technical people, and they are scared and intimidated by all this technology and software.
What I'm trying to say: What's a $100, $200 one time fee compared to the possibility of making a writer's dream true? It's possible you're leaving serious money on the table and methinks you can get very, very - rich in the Kindle business (I surely hope you do, because I think you provide a very valuable service).
Prices definitely need to go up. I've done some research and have some ideas, so I'll be implementing that shortly, with a discount for current customers as a way of saying thanks for signing up.
There are some upper bounds to the price, because most self-published authors are not 'rolling in it' either, and at a certain point they'll just give up and do it themselves.
> without easy access to venture capital and the huge talent pool that area has, should consider, rather than trying to copy what makes Silicon Valley work like it does.
This is spot on advice. In Canada, it's a big deal when companies get $25K investments from an angel or a special program.
I still remember a pamphlet from Startup Weekend in which a local fund in Toronto had pictures of startup founders smiling behind oversized checks for $10K-20K.
The disadvantage over the Valley is huge if you try to play the same game.
For example, starting Twitter in Canada is an exercise in futility. You simply don't have the external funds to let it grow.
It's far better to be the 37signals of Canada, and grow the business through paying customers. This way you can grow organically and sustainably and perhaps even get noticed by VCs at some point.
Hello David, congratulations! What a fantastic service you have. I can wait to start writing my book to use it :)
I do have one suggestion (I'm pulling this one out of my a... and you could easily check the validity by looking at the analytics):
If you make your logo smaller, you could bring the call to action (the view plans... button) above the fold (at least at 1280x800 which is pretty standard on mac laptops), giving it an immediate exposure.
If your analytics tell you that an important percentage of your users are in this screen resolution or near, it might be a very easy way to increase your conversions.
Congrats with your project David! I see a lot of potential in that market as it is possible that traditional publishers will eventually fade away in the "kindle era". Have fun with your business!
On good days it's close to what consulting pays over here, so somewhere between ramen and decent living, with a trend upwards. It's not 'get rich' stuff, but for me this was one of the critical points of Rob's book - if you make something that's hugely profitable, expect lots of others to jump in too. If you do a niche well, perhaps it's easier to set things up and keep going.
There's always another thing to do, but I think you'll find that even in a non-technical niche you get non-trivial ROI out of grabbing one of the looks-a-wee-bit-more-professional $15 templates on e.g. ThemeForest or what have you. One of your core challenges at the beginning is convincing folks who need to be published that you are trustworthy enough to give a credit card to even though you're on the big, scary Internet which is full of viruses and scam artists and other things preying on poor defenseless folks such as themselves. Design can help you do this.