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> instead of what defensive work to do

That would solve a problem I saw at a previous job: new features would be described as technical debt, so they could take up tech debt time at the expense of _real_ debt.



My team spends 80% of our time paying down tech debt...by building a new system that will let us throw away the old system later this year, I mean next year, I mean in 2 years, I mean when the last zombie client with no staffing migrates off of it.


That's beautifully absurd. Bravo, management




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