When using the password reset to claim my account:

    There were problems with the following fields:

    Login is too short (minimum is 4 characters)

Dear app designers everywhere: there's no good reason for this. Please stop.

I got past this requirement, but got a generic error:

"We're sorry, but something went wrong."

I really thought we had it there. I've emailed the developer, rbitar@gmail.com, awaiting response.

Yup, that worked. Lost password, enter the email you entered in the spreadsheet, boom.