I feel as if these horror stories are why Amazon wants to get heavily into the shipping/delivery/freight industries these days. They can't rely on the shipping services currently available to handle their wares reliably and professionally.
Story 1 is because Amazon did not properly pack boxes (only a couple air pillows to prevent shifting in the box, no bubble wrap at all); 2 is not splitting the order between multiple boxes OR using higher weight boxes, and also not using ANY air pillows; 3 is failure to attach shipping label to the box instead of the product's box; 4 is failure of Amazon policy before I even get to make an order; 5 is failure of Amazon policy and outright insulting.
Yes, I think Amazon should get into shipping, but they also need to start PACKING THEIR SHIT RIGHT.
4 and 5 are the worst, I want to give them their money and they can't get their shit together enough for them to take it. I am already their customer, they already did the hardest part, now take my fucking money.
Every single time I've had something come damaged from Amazon (which is far too often), it's been from inadequate/incompetent packing on Amazon's part. When you put a 20 lb item loose in a box with a bunch of other fragile items, the carrier is not remotely at fault when everything arrives crushed.
Amazon are involved in the delivery here in the UK under the name Amazon Logistics. They are terrible and are clearly putting minimum cost above all other factors.
