One hedge I always used to make was, "I think we have all the information we need for now. We'll get you an estimate within 3 business days."
And then I'd sit down and bust my ass trying to find out if it was feasible or not. :)
If it wasn't, we could always come back with a lesser approach and people seemed to be happy with that. ("It turns out Android doesn't widely support [feature x] so we recommend [feature y] instead.")
Exactly this. I'm in a situation where I have to tell a customer that we won't be able to do the thing that I've spent a long time investigating.
My answer won't be "no, we can't do it." It'll be a form of "we have to use this alternate method to get to the goal, how does that affect your budget?"
Well said, and on the flip side the strongest signal that your management sucks is their absurd sense of entitlement and inability to handle "no" correctly. Their lack of curiosity and ambition will cause the business to miss out on so many opportunities.
A naive junior shouldn't stump them, but it really does happen all the time. If all they have to do is ask what it takes to flip it to a "yes", the same information is communicated. The only thing ever truly at stake was someone's ego.
Nonsense. The client that made me a job offer as CTO listed the fact that I wasn’t afraid of saying ‘no’ to unreasonable requests or unrealistic deadlines one of the things he valued the most in my work. He had plenty of experience with contractors that would always say yes, promise anything and then find themselves unable to deliver because they underestimated the complexity of the task.
Saying no is what makes a professional so valuable. Of course you always want to offer alternative approaches.
While there are certainly people who are rich enough and spoiled enough that they have probably never been meaningfully refused anything in their lives, that produces terrible people, and absolutely everyone needs to learn how to accept being told "no" when "no" is the correct answer (or a reasonable one).
It is insane, but my past experience with GCP is they suspended all service only days after a failed payment, after years of paying on time. It's a major factor in why I don't use them anymore. I'm not waking up to angry customers again because the CC is expired and I missed an email.
I'd be curious to know why Railway's account was suspended. Was it a similar payment issue or something else?
Find the German or UK international DVD release for original music. Region 1 DVDs have replacement music for licensing reasons, and it changes the show for the worse.
This is a whole thing tracked by r/northernexposure — apparently the version that was until recently included with Prime had maybe ~80% of the original music. And https://moosechick.com/ claims that the UK Blu-rays have all the original songs. More discussion at https://reddit.com/r/northernexposure/search/?q=music
I'd also display an error ID to the user, which is tagged on the error log. That way engineers can instantly locate a detailed error log from a screenshot provided by the user.
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